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First appointments

Your Psychologist will typically make an initial appointment with you over the phone.


Please bring your doctor's referral with you to your first appointment to ensure your psychologist can process any medicare rebates available.


The goal of the first appointment is to identify the issue or issues that need attention, and determine if, or how, the psychologist and you can work together on these.


If both you and your psychologist feel satisfied that you can work together on the issue, then you can arrange further appointments to do this.


If your psychologist has other advice or recommendations about support, such as books or other people to see, then they will provide this at or after your first session.


Subsequent appointments


It is recommended that subsequent appointments occur on either a weekly or fortnightly basis; monthly or less frequent appointments are typically only arranged during a maintenance or wind-up phase of support.





Available on request. We strive to keep fees commensurate with community standards and will consider reduced fees on a case-by-case basis. We are unable to bulk bill at current Medicare rates.



Privacy and confidentiality


AHPRA code of practice stipulates careful maintenance of patient confidentiality.


The exception to this is when a person is in foreseeable specific danger, or when a psychologist is legally compelled to supply records, usually this is in the form of a court subpoena.




If you are unable to attend an appointment for any reason we request you notify us at least two days prior; if an appointment is cancelled with less than 24hrs we will need to charge the full session fee; please note no medicare rebates are available for cancellations.


If more than 24 hrs but less than 48hrs notice is given we will need to charge half the session fee.


This is consistent with APS guidelines and is necessary in order to maintain the financial viability of the clinic.

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