To ensure adherence to Australian medical confidentiality standards, we use COVIU as a platform for our telehealth consults.

 

All telehealth consults are eligible for the same medicare rebates as face-to-face consults and are charged at the same fee rate.

 

The physical space that psychological therapy is carried out in is an important part of the therapy process - as important as a surgeon’s theatre or a physiotherapist’s table.

 

Make sure you find a quiet, private space where you will not be disturbed for the entire session.

 

Switch off all devices and find a place to sit that is comfortable.

 

As much as possible, try to use the same space for all remote consults.

 

Do not ‘multi-task’ during video consults; this will ensure you obtain all the benefit from your consultation